The location is superb and it’s my favourite place to stay in Madrid as it’s super easy to access the best attractions and parts of town by foot. The staff is excellent and very welcoming.
Hubert
April 2024
Very clean, friendly helpful staff, great location.
Giovanni
Mei 2022
It was our first time in Madrid. We thought it was a stylish hotel and chose this place. We were never wrong. There are so many sweet people working there. From the reception to the breakfast service, everyone is friendly. They are always trying to help. The rooms are clean, stylish and large. The pool area is amazing. We went as a married husband and wife. We did not face anything that would disturb us. we felt like at home. It is also a hotel with a location close to everywhere. if we come to Madrid again, we will book a room here without hesitation. thank you axel hotel
Hakan
Julai 2024
The rooftop pool area and bar is a great function of the hotel, great views and a nice way to 'get outside' without the crowds or street bustle. I found the bathroom features cool and the aethetic of the room very unique and photogenic. Loved the queer friendly setup, refreshing hospitality environment to experience. The neighbourhood is great, lots to see in very near walking distance and even some handy supermarkets for quick supplies.
Gemma
November 2023
Breakfast needs a little more American entries....Something like cream of wheat, hot oatmeal or firm scrambled eggs with potato cake or hash brown potatoes....your sugar donut was hard as a rock...waiter thru all of them out and brought new ones but they were cold in the inside...
Gary
April 2024
The location was great, everything was very accessible. The hotel also had all the amenities we required including tea/coffee maker, shampoo, conditioner and body lotion. Gym was small but had all the equipment needed to do a solid workout including spin bike, cross trainer and weights. Pool had a cool vibe to it and we were offered a welcome drink which was a nice touch.
Emma
Mei 2024
Good on all parameters, location, cleanliness, friendly staff
Yehoshua
Oktober 2023
clean. rooms efficient and tidy. location ok.
Simon
Mei 2022
From the get go, there were 2 Jamie's at reception and another guys, unfortunately, can't remember his name but the 3 of them during our stay were more than helpful. First time in Madrid, they take out and map and advise what is good to see and the best way to get around to see it all. That's the staff for you but otherwise, the room was had everything you needed and if anything wasn't there, dial 9 and you'd get it. Didn't try the food so can't comment but the drinks on that lovely rooftop by the swimming pool were great. Nice, friendly and easy going up there. Beautiful view and well peaceful. Lovely place altogether and well recommend anyone to go there. The misses and myself loved it.
Yann
Oktober 2023
Location of this hotel is fantastic - you can walk to the main sightseeing places, the train station is also 15mins away on foot. Staff is amazing at this hotel - always willing to go an extra mile to help, cheerful and polite! Continental breakfast was tasty, too. Hotel is well maintained, the housekeeping in a room was exceptional, too! I would highly recommend this hotel!
Dalia
Mei 2024